Streamlining Birth and Death Registration Processes; Digital Certificates to Replace Physical Certificates from 29 May 2022 – ICA

How to

            From 29 May 2022, the beginning and demise registration processes might be made more practical, and virtual beginning and demise certificate might be issued instead of bodily certificate. This is a part of the Govt’s ongoing effort to streamline and digitalise services and products to serve electorate higher.
Registration of births
2.          The LifeSG software (in the past referred to as “Moments of Existence”) used to be introduced in June 2018 as a one-forestall, built-in platform for folks to sign up their kid’s beginning and follow for the related Govt programmes and schemes (e.g. Child Bonus).[1] Since then, 80% of all eligible births in Singapore were registered digitally and LifeSG has been downloaded greater than 400,000 instances. Oldsters shared comments that the LifeSG software has simplified the beginning registration procedure, which has given them extra time to handle and bond with their newborns.
3.          With the advent of virtual beginning certificate from 29 May 2022 onwards, folks will not want to make a go back and forth to the health facility or the Immigration & Checkpoints Authority (ICA) Construction to acquire a bodily beginning certificates. Oldsters may have to sign up the beginning in their newborns by way of LifeSG. Following the registration on LifeSG, folks might be notified to obtain the virtual beginning certificates in their kid by way of an ICA e-Provider referred to as the “digital Retrieval of Certificates and Quick Verification”, which may also be accessed at the ICA web page (www.ica.gov.sg) or by way of MyICA Cellular.[2] With this, in-individual registration services and products for beginning will stop on the hospitals and the ICA Construction. Please refer to Annex A for more info at the new beginning registration procedure, and Annex B for more info on LifeSG.
Registration of deaths
4.          The Govt may be streamlining the demise registration procedure to ease the executive burden of put up-demise issues on bereaved members of the family.
5.          These days, a scientific practitioner will factor a Certificates of the Reason for Death (CCOD) bearing the demise details of the deceased to the following-of-family (NOK).[3] The NOK may have to sign up the demise of the deceased at both the general public hospitals, Neighbourhood Police Posts/Centres (NPPs/NPCs) or the ICA Construction through generating the CCOD and the deceased’s identification paperwork. A bodily demise certificates will then be issued upon of completion of the registration, which the NOK can use to continue with put up-demise issues.
6.          From 29 May 2022, there’ll not be a necessity for the deceased’s NOK to sign up the demise. After the demise is qualified through a registered scientific practitioner, an NOK might be ready to obtain a virtual demise certificates from the My Legacy portal (https://mylegacy.life.gov.sg/).[4] We are hoping this may occasionally give the bereaved circle of relatives extra time to focal point on different issues of their second of grief. Please refer to Annex C for more info at the new demise registration procedure, and Annex D for more info on My Legacy portal.
Going virtual to serve electorate higher

7.          The digitalisation of the beginning and demise registration processes is a part of the Govt’s steady efforts to combine and support the supply of services and products. Oldsters of newborns and NOK of the deceased might be ready to very easily obtain and retailer the virtual certificate on their private cell gadgets and laptops.
8.          Oldsters who’re not sure how to sign up their kid’s beginning thru LifeSG might manner health facility group of workers. If additional help is needed, they will touch ICA. NOK might manner group of workers at hospitals (if their cherished one handed on within the health facility), common practitioners, nursing houses and hospices for help on how to obtain the virtual demise certificates.
9.          We take into account that there might be electorate who’re not able to log on and won’t have any person to lend a hand them with the brand new processes. Those electorate can name a 24-hour hotline at 6589 8707, which is a short lived devoted hotline to lend a hand electorate with their queries referring to to the brand new beginning and demise registration processes. They might also seek advice from the ICA Construction and the community of ServiceSG Centres situated throughout Singapore for help. Please refer to Annex E for extra main points.
Making sure virtual authenticity and fighting fraud
10.         The virtual certificate are reliable and felony paperwork issued through ICA. Information coverage and privateness measures also are in position to save you information loss or robbery, unauthorised get entry to, in addition to undue disclosure. For instance, folks who’re Singpass customers and who want to retrieve their kid’s virtual beginning certificates might be required to log in the usage of Singpass, which calls for two-issue authentication (2FA). All data on LifeSG, My Legacy and ICA’s techniques might be saved and secured within the executive database.
11.         Digitising the certificate additionally permits ICA to incorporate an extra manner to examine their authenticity. Govt businesses and non-public entities, comparable to business associations and monetary establishments, can use QR codes incorporated on all virtual certificate to examine their authenticity. The QR code might be connected to an ICA device, the place main points at the virtual certificates may also be verified in opposition to ICA’s database. Any individual stuck giving false data may also be investigated and charged beneath the Registration of Births and Deaths Act or the Penal Code.
12.         ICA’s Deputy Commissioner (Coverage and Transformation), Cora Chen, stated: “The digitalisation of the beginning and demise registration processes, and issuance of virtual certificate will supply better comfort for folks of newborns, and cut back administrative bother for NOK of the deceased in order that they will focal point on different speedy duties readily available, comparable to funeral preparations. Those folks and NOK can transact with us on-the-move and save a go back and forth to ICA or the registration centre. This initiative will carry us some other step nearer to ICA’s imaginative and prescient of Products and services Centre Subsequent Technology (SCNG), the place on-line transactions and virtual paperwork will turn out to be the norm. In anticipation of the rising choice of virtual paperwork, there also are plans to release a protected one-forestall virtual record repository for our electorate to get entry to their reliable paperwork conveniently.”
13.         With the digitalisation of the registration processes, ICA will not factor bodily beginning and demise certificate from 29 May 2022.[5] Brochures, posters, and movies in 4 reliable languages might be submit at key touchpoints together with hospitals, nursing houses and hospices to familiarise the general public with the brand new processes.
IMMIGRATION & CHECKPOINTS AUTHORITY
SMART NATION AND DIGITAL GOVERNMENT GROUP
PUBLIC SERVICE DIVISION
MINISTRY OF HEALTH
8 MAY 2022
[1] New folks can get entry to the LifeSG beginning registration carrier, which permits them to additionally follow for Child Bonus, create a Kid Construction Account, and join a kid library card.
[2] MyICA Cellular is a cell software that gives a one-forestall platform for transactions with ICA. It’s to be had for obtain at the App Store or Google Play.
[3] Subsequent-of-family (NOK) refers to a partner, mother or father, kid, sibling, grandparent, grandchild, aunt, uncle, nephew, niece, step-kid, step- or part-sibling.
[4] My Legacy provides informational guides on finish-of-lifestyles making plans and reinforce, in addition to for managing put up-demise issues (e.g., arranging for funeral services and products).
[5] Physical certificate issued earlier than 29 May 2022 stay legitimate.
 
Annex A: Digital Birth Certificates to Replace Physical Certificates from 29 May 2022
Present Birth Registration Procedure
            These days, the LifeSG app permits folks to sign up their kid’s beginning on-line, and they’d have to acquire the bodily beginning certificates at both the hospitals or the ICA Construction. Since 2018, greater than 80% of new child registrations were completed by way of the LifeSG app. Oldsters might also do a stroll-in registration in their kid’s beginning on the health facility (the place the newborn used to be born) or on the ICA’s Registry of Births & Deaths (on the ICA Construction). All births have to be registered inside of 42 days. As soon as registered, a bodily beginning certificates might be issued to the oldsters at the identical day. An S$18 rate is payable to ICA. Birth registration centres at hospitals might rate an extra administrative rate.
Better Comfort for Oldsters
2.          From 29 May 2022, all folks might be required to use LifeSG to sign up the beginning in their kid born in Singapore inside of 42 days of the kid’s beginning. The issuance of a virtual beginning certificates will value S$18. This rate covers the price of the beginning registration procedure, together with IT device building and upkeep prices related to it.
3.          Upon a success registration, folks will obtain a virtual notification to obtain their kid’s virtual beginning certificates from an ICA e-Provider referred to as the “digital Retrieval of Certificates and Quick Verification”. Oldsters might be given up to 90 days to obtain the virtual beginning certificates. As soon as downloaded, the virtual certificates may also be saved and stored on their private gadgets. A pattern virtual beginning certificates is appended on the end of Annex A.
4.         With the virtual certificates and digitalisation of the beginning registration procedure, in-individual beginning registration services and products on the hospitals and ICA Construction will stop from 29 May 2022.
Want Help? Assist Is To be had
5.          Oldsters who need help with the usage of LifeSG to sign up the beginning in their new child or ICA’s e-Provider to obtain the virtual beginning certificates can name a 24-hour hotline at 6589 8707, or seek advice from the ICA Construction and the community of ServiceSG Centres situated throughout Singapore for help. Please refer to Annex E for extra main points.
Registration is Necessary
6.          Beneath the Registration of Births and Deaths Act, it’s obligatory for folks or any legally appointed individuals to give you the beginning details for the kid to the Registrar-Common inside of 42 days of the kid’s beginning for the aim of beginning registration. Failure to accomplish that constitutes an offence, and the consequences are a tremendous now not exceeding $1,500 or imprisonment now not exceeding one month or each, and on the subject of a unbroken offence, an extra tremendous now not exceeding $50 for each day or section thereof.
Pattern of Digital Birth Certificates
 
Annex B: LifeSG Factsheet
            LifeSG (previously referred to as Moments of Existence) is a Strategic Nationwide Venture beneath Singapore’s Good Country initiative. The app delivers Govt services and products in a person-centric means, and is helping people to uncover services and products and data which are related to them, without reference to which Govt company they’re supplied through.
2.          The app achieves this through integrating and bundling services and products throughout Govt businesses. Customers might be advisable related services and products in accordance to their profiles and personal tastes. Products and services are grouped in accordance to the wishes they cope with at other lifestyles junctures and vital milestones.
App Options and Advantages
3.          LifeSG used to be first introduced in June 2018 to reinforce households with small children underneath six years outdated. Since then, extra options were added to serve electorate in different facets in their lifestyles trips. Thus far, LifeSG has had greater than 400,000 downloads. The important thing app options and the advantages they create to customers are described underneath.
 
Annex C: Digital Death Certificates to Replace Physical Certificates from 29 May 2022
Present Death Registration Procedure
            These days, the demise registration procedure incorporates two steps:
i.  A scientific practitioner will factor a Certificates of the Reason for Death (CCOD) bearing the demise details of the deceased to the following-of-family (NOK).
ii. The NOK may have to sign up the demise of the deceased at both the general public hospitals, Neighbourhood Police Posts/Centres (NPPs/NPCs) or the ICA Construction through generating the CCOD and deceased’s identification paperwork. A bodily demise certificates will then be issued upon of completion of the registration, which the NOK can use to continue with put up-demise issues.
New Death Registration Procedure
2.          From 29 May 2022, the demise registration procedure might be streamlined such that the NOK won’t want to sign up a demise at a bodily counter (e.g., at hospitals or police posts).
3.          As soon as the scientific practitioner certifies the demise on-line, the demise will mechanically be registered in ICA’s device, and a virtual demise certificates might be straight away generated through the device. The scientific practitioner or health facility group of workers will give you the NOK with the desired data, such because the virtual demise certificates quantity, to permit the NOK to obtain the virtual demise certificates from My Legacy.
4.          NOK are recommended to obtain the virtual demise certificates once they’ve won the virtual demise certificates quantity from the scientific practitioner or health facility group of workers. They’ll be given up to 30 days to obtain the virtual demise certificates. As soon as downloaded, the virtual demise certificates may also be saved at the NOK’s private gadgets. A pattern virtual demise certificates is appended on the end of Annex C.
5.          With the advent of the virtual demise registration procedure, the counters offering demise registration services and products in any respect public hospitals, NPPs/NPCs and ICA Construction will stop operations from 29 May 2022.
6.          With the virtual demise certificates, NOK might without delay follow for a Allow to Bury/Cremate on the Nationwide Surroundings Company (NEA)’s e-Products and services web page – ePortal (www.eportal.nea.gov.sg), or authorise an individual (comparable to a Funeral Director) to accomplish that. The Allow to Bury/Cremate is needed earlier than NOK can continue with the Utility for Burial/Cremation at executive-controlled after-demise amenities and for cremation at non-public crematoria. Additional info at the software processes could also be received by way of Consumer Information for NEA ePortal: After-demise services and products (https://www.nea.gov.sg/our-services/after-death/post-death-matters/e-services).
Want Help? Assist Is To be had
7.          NOK who’ve problem the usage of My Legacy to obtain the virtual demise certificates can get their members of the family or buddies to lend a hand them. They may be able to additionally manner health facility group of workers, common practitioners, nursing houses and hospices for help.
8.          NOK who’re not able to log on and would not have any person who can assist them with the demise registration procedure can name a 24-hour hotline at 6589 8707, or seek advice from the ICA Construction and the community of ServiceSG Centres situated throughout Singapore for help. Please refer to Annex E for extra main points.
Pattern of Digital Death Certificates
 
Annex D: My Legacy Factsheet
            The My Legacy portal (https://mylegacy.life.gov.sg/) is an initiative beneath the LifeSG Strategic Nationwide Venture, to assist Singaporeans plan forward for finish-of-lifestyles issues in some way this is simple and significant for each people and their households. It’s evolved through an inter-company taskforce co-led through the Ministry of Well being (MOH) and the Public Provider Department (PSD), with reinforce from businesses together with the Immigration and Checkpoints Authority (ICA), Govt Generation Company (GovTech) and the Nationwide Surroundings Company (NEA).
Key Options
2.          The portal provides numerous data and services and products that information electorate on problems comparable to finish-of-lifestyles reinforce, care and making plans, in addition to put up-demise issues. They’re inquisitive about addressing 3 key spaces:
a.          Finish-of-lifestyles making plans, in order that electorate perceive why making plans forward is vital and are empowered to accomplish that. Products and services supplied come with guides on how to plan forward; a consolidated questionnaire for electorate to get ready felony and monetary paperwork comparable to Lasting Energy of Lawyer (LPA), Advance Care Making plans (ACP) and CPF nominations; a protected vault to retailer vital paperwork securely on-line and percentage them with family members; and LPA-ACP workshops to be informed extra about finish-of-lifestyles making plans and how to get began.
b.          Finish-of-lifestyles care, to build up consciousness of care choices to be had for themselves and their family members. Guides and assets are supplied for electorate to to find services and products comparable to palliative care, house care reinforce and caregiver reinforce.
c.          When demise occurs, so electorate have sufficient data handy to settle administrative affairs peacefully and have time to grieve with their family members. The portal supplies step-through-step directions on what to do and what to be expecting when demise occurs, comparable to how to sign up a demise, organize for funeral services and products, and search emotional reinforce.
 
Annex E: Channels for Electorate to Search Help
24-hour hotline
Tel: 6589 8707
(subsequent to Lavender MRT)
Mondays to Fridays: 8.00 am to 5.00 pm (ultimate access at 4.30 pm), and
Saturdays: 8.00 am to 1.00 pm (ultimate access at 12.30 pm).
Closed on Sundays and Public Vacations.  
1 Tampines Stroll #01-21
Singapore 528523
Mondays to Sundays: 9.00 am to 6.00 pm
Closed on Public Vacations
Northpoint Town
(Close to Berth B8 in Yishun Bus Interchange)
1 North Level Power
Singapore 768019
Mondays to Sundays: 10.00 am to 6.00 pm
Closed on Public Vacations
11 Bedok North Boulevard 1
#01-31
Singapore 469662
Mondays to Sundays: 10.00 am to 6.00 pm
Closed on Public Vacations
The Frontier Group Position
60 Jurong West Central 3
#01-01
Singapore 648346
Mondays to Sundays: 10.00 am to 6.00 pm
Closed on Public Vacations

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